Delivery area and schedule

We currently deliver to Vancouver, Burnaby, and Richmond, Monday to Friday between 10:30 AM and 1:00 PM.

How to sign up and place your first order？

Create your account - Tap the person icon (“Sign in”) at the top-right, enter your email, and confirm the verification code. One-and-done.Build your first delivery - Open Menu → Choose your delivery day → Add at least two meals for that day → Add Day to CartCheckout on time - Click on the "Cart" icon on the top right corner of your screen. Complete your cart and place the order by 4:00 PM the day before delivery (e.g., order by noon Sunday for Monday meals).

How do Meal Packages work?

Choose a Package: Start by selecting a package from our “Packages” page and complete the payment.Receive Your Store Credit: After payment, you’ll receive a confirmation email. You will then see your Store Credit Balance under the "Payment Method" Section of your Profile page.Pick Your Meals and Delivery Dates: Go to the “Menu” page to choose your meals and delivery dates. You can select 2 or more meals per day based on your preferences.Use Store Credit to Order: At checkout, choose "Store Credit" as your payment method.Wait for Delivery: Your fresh meals will be delivered to your door on the scheduled dates in eco-friendly packaging.

How to change, skip, or cancel an order?

You can modify or cancel your order by emailing us before the daily 4 PM cutoff.Our packages have no expiry time, so feel free to skip a week — just place your order when you're ready.

Minimum order and flexibility

There's a minimum 2-meal purchase for each day. You can choose one day or as many days as you want, just make sure to pick 2 meals for each day. Orders can be changed or cancelled anytime before the cutoff (4 PM for next-day orders). No commitment required; you order only when you need it. Buy our packages to save you money; the credit never expire to you just use them when you need them.

Menu update and ordering deadline

We update our menu every Wednesday. Follow our IG, Tiktok, or FB Page get regular menu announcements (@bboxmeals)Our Daily Order cutoff is 4 PM for next-day orders.

How to store and reheat meals?

Please keep your meals refrigerated (below 4°C) to stay fresh for up to 48 hours. Reheat in the microwave for 2–3 minutes before eating. We do not recommend freezing.

Frequently Asked Questions

Q: What B-Box. Meals is and how it works?

B-Box. Meals is a ready-to-eat Meal Delivery service based in Vancouver that delivers nutritionally balanced meals made from fresh, additive-free ingredients. Every week you pick from a rotating menu of global flavors, place your order, and we deliver straight to your door —daily if you like!

Scroll down to know more details about our services.

FAQ

Got questions about B-Box Meals? You’re in the right place. Whether you're curious about our fresh, ready-to-eat meals, weekly subscription plans, delivery across Vancouver, or dietary options—our FAQ has you covered.

Find quick answers to everything you need to know about how B-Box helps you eat well with zero prep and total convenience.

B-Box Meals is a ready-to-eat Meal Delivery service based in Vancouver that delivers nutritionally balanced meals made from fresh, additive-free ingredients. Every week you pick from a rotating menu of global flavors, place your order, and we deliver straight to your door—daily if you like!

Choose a Package: Start by selecting a package from our “Packages” page and complete the payment.
Receive Your Store Credit: After payment, you’ll receive a confirmation email. You will then see your Store Credit Balance under the "Payment Method" Section of your Profile page.
Pick Your Meals and Delivery Dates: Go to the “Menu” page to choose your meals and delivery dates. You can select 2 or more meals per day based on your preferences.
Use Store Credit to Order: At checkout, choose "Store Credit" as your payment method.
Wait for Delivery: Your fresh meals will be delivered to your door on the scheduled dates in eco-friendly packaging.

Our model is pay-as-you-go—no long-term lock-in. You can order as few as 2 meals in one week (our industry standard minimum) and cancel any time before the weekly cutoff.

We update our weekly menu every Wednesday.

The order deadline is 4:00 PM the day before delivery. For example, to receive your meal on Monday, please place your order before 4:00 pm on Sunday. We deliver from Monday to Friday.

We currently deliver daily between 10:30 AM and 1:00 PM to Vancouver, Richmond, and Burnaby. Additional areas will be added soon — stay tuned!

Absolutely. Just tell us which dishes you want when you place your order, and how many of each. You’ll see your full menu variety—protein bowls, salads, international classics—and you can mix and match any way you like.

You will be charged immediately after you purchase a meal set on our website. Once the payment is completed, you’ll receive a gift card by email, which you can use to redeem individual meals and schedule deliveries through our menu page

Change or Add Meals: To make changes to an order, please cancel your existing order first and then place a new one. If you just want to add more meals, you can do so anytime before the daily cut-off time.
Skip a Week: You can choose not to place an order for any given week based on your own schedule — no action is required.
Cancel: You may cancel your order before the daily cut-off time. After the cut-off, changes and cancellations are not guaranteed and are generally not accepted, as meal preparation will have already started.

Our meals are designed to suit the general population and may not meet specific dietary needs (e.g. vegan, gluten-free, allergen-free). However, each meal clearly lists its ingredients, so you can make informed choices based on your own dietary preferences or restrictions.We’re working on expanding our options to better serve specific dietary needs in the near future.

Please keep your meals refrigerated below 4°C and consume promptly after opening. Meals are best enjoyed warm — simply reheat using a microwave or stovetop until hot. We do not recommend freezing.

Most of our meals stay fresh in the fridge for up to 48 hours when stored properly below 4°C. For the best taste and texture, we recommend consuming them as soon as possible.

We accept major credit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, and Shopify Pay through our website. All transactions are processed securely via Shopify's payment gateway.

We’re sorry to hear that! If you experience any issues with your order—whether it's related to meal quality, delivery, or something else—please contact our customer service within 7 days of your order. We’ll review the situation and do our best to provide a fair solution, which may include a refund or meal replacement.

To reach us, email us at info@tastefwd.com. Our team is available Monday to Sunday from 10:00 AM to 6:00 PM (Pacific Time).

Yep! Check out our Catering page for custom tray setups, office-wide programs, and event packages—perfect for meetings, lunch-and-learns, and special occasions. Reach out via the form on our site and we’ll send you a bespoke quote.

Eco-friendly packaging: Fully recyclable and compostable materials.
Local sourcing: We partner with Vancouver farms for seasonal produce.
Minimal waste: Portion-controlled meals to cut down on leftovers.

Every B-Box meal is a choice for a healthier you and a healthier planet.

Frequently Asked Questions

FAQ

We send tasty emails

10 Meals Package

30 Meals Package

50 Meals Package

Beef Cubes Rice Box